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MAHSLIN Member Spotlight -- Hannah Calkins
I currently work as the manager of the Epic Professional Billing Reporting team at Boston Children's Hospital. Nominally our job is to facilitate access to professional billing data (also called "provider billing" data), but in practice we also spend a good deal of time educating end users about what the data means, how it is structured, and how it can be used. My team supports data extracts to many different systems, including a user facing self-serve system we built in 2016, and we also work directly with end users to develop reports and data sets in response to business needs. Our users and requests vary extensively, from providers hoping to see how many of a particular procedure they performed, to accountants auditing billing compliance, to project managers trying to understand why denials have increased from a particular insurance payer, and more. As you might imagine, reference skills come in very handy in this position!
I graduated with an MLIS from the University of Texas in 2013, and while in Texas I worked in access services and reference at the Perry Castaneda Library. Moving to New England I had hoped to find work in a library, but life and circumstance brought me to my current position. While I enjoy a lot of the work I do every day, and I love working at the hospital, I am hoping to eventually transition back into working directly in a library.
That's why I joined MAHSLIN! I'd like to find a way to work in libraries while continuing to use some of the knowledge base I've developed in hospital operations, clinical and revenue cycle data, EPIC systems, procedure and Diagnosis code sets, and more. I'm hoping that medical libraries would be a good fit, so I'm trying to learn more about the field and gain experience where I can!
Hello to everyone and thank you for letting me join you all!
Hannah Calkins, MLIS
PB Database Reporting Manager
Boston Children's Hospital
MAHSLIN Member Spotlight -- Michelle Butler
Michelle Butler is the Administrative Director of Medical Affairs at North Shore Medical Center (NSMC). Michelle oversees all of the medical staff related activities including the credentialing, enrollment, medical education and medical library departments for NSMC. She has been with NSMC in a variety of roles since 2007. Michelle is an active member of both the Massachusetts Association of Medical Staff Services (MAMSS) and the National Association of Medical Staff Services (NAMSS) having previously served as President of MAMSS from 2011-2012 and member of the NAMSS Certification Commission from 2011-2014. Michelle is a new member of the NAMSS Finance and Audit Committee.
In August 2016, Michelle was given oversight responsibility for the NSMC Medical Library. With a full-time experienced library assistant Michelle’s goals for the upcoming year include developing a plan to transform the library into a digital service and elevating awareness of the library services through increased involvement in medical education offerings, learning management system content development and interactions with administration and performance improvement.
Michelle Butler, MS, RHIS, CPMSM, CPCS
Administrative Director, Medical Affairs
Partners HealthCare-North Shore Medical Center
Salem, MA 01970
MAHSLIN Member Spotlight -- Madge Boldt
Does this face look familiar? It should! I am the graceful person who took a header in front of everyone at the 2016 MAHSLIN annual meeting, just minutes before the keynote. That seems like an unlucky way to start my first ever annual meeting, but while I smelled like my spilled coffee for the rest of the day, I also won a free 2017 MAHSLIN membership.
Nice to meet you all! I am the somewhat new Electronic Resources Librarian at Massasoit Community College in Brockton. I also serve as the liaison to the Nursing and Allied Health Department. I started my employment here last Spring and I’ve really enjoyed working with the nursing students and faculty. My colleagues and I have been busy this year setting up discovery, chat, social media, and a brand new look to our online presence. It is all a work in progress, and I look forward to many years of interesting projects.
How did I arrive here? I went to engineering school right out of high school, but lack of study skills and motivation led to a complete failure of that venture. So I worked. I went from drafting to computer programming to project management. Armed with maturity and motivation, I went back to school to finish up my BS degree in Computer Information Systems. While I was on an academic roll, I decided to continue and get an MLIS. I had never worked in a library, but I managed a version control system which is essentially a library of source code. (I’ll bet you thought I was going to say “… but I liked to read”… am I right?!) In library school, the amazing Frank Kellerman from Brown University introduced me to the wonders of PubMed.
The University of Rhode Island gave me my first professional part-time job working at their Reference Desk. I was thrilled to land a full time gig in 2011 at Rhode Island Hospital. As their Systems Librarian, I learned about the fun you can have in the backend managing online resources. And here I am now, in a great position at Massasoit where my day flies by.
The traffic leading home to RI is never easy, but working here is worth the trip. I am happy to continue associating with my friends at ARIHSL, and I look forward to meeting all of the members of MAHSLIN. Watch out for me and my flying coffee at the next annual meeting!
Electronic Resources Librarian
Massasoit Community College
1 Massasoit Blvd.
Brockton, MA 02302
MAHSLIN Member Spotlight – Jill R. Kavanaugh
I am Jill R. Kavanaugh (MLIS, AHIP, and Canadian!), and I am the Librarian at the Center on Media and Child Health (CMCH), which is a research-based center within the Division of Adolescent/Young Adult Medicine at Boston Children’s Hospital. In addition to my MLIS, I have a BA in Media, Information, and Technoculture, and a long-standing passion for all things media and technology, so CMCH is the perfect place for me. I am celebrating my third year at the Center this September, and I can say without a doubt that I love the challenges my job brings, and the diverse team that I work with.
As an embedded librarian, I work in a unique environment and my role as the solo librarian is to provide support specifically for my small team of researchers, clinical staff, and content creators. While I perform traditional library-related tasks such as literature searching, managing citations, monitoring emerging research, and overseeing library student interns, my background in Media Studies allows me to contribute directly to content creation and development. Some of the projects I’ve worked on recently include co-authoring papers and chapters, writing tip sheets, and giving presentations on media health effects.
An interesting result of my work at CMCH is that I have publications in the fields of both library and information sciences and media studies. Of note, I recently performed an extensive health literacy project with our Content Strategist, Kristelle Lavallee, and health literacy expert, Dr. Rima Rudd, which examined our parent tip sheets to determine how accessible they are to our audience (citation: Kavanaugh, J. R., Lavallee, K., & Rudd, R. (2016). A librarian's role in media effects health literacy. Reference Services Review, 44(2)). This research article, appearing in a special issue of Reference Services Review, allowed us to highlight the collaboration possible between content creators and embedded librarians.
I also co-authored a chapter about PIMU—Problematic Internet Media Use, which will appear in an upcoming edited volume (citation: Rich, M., Tsappis, M., & Kavanaugh, J.R. (in press). Problematic Interactive Media Use Among Children and Adolescents: Addiction, Compulsion, or Syndrome?. In: Young, K.S. & Naburo de Abreu, C. ed. Internet Addiction in Children and Adolescents. New York: Springer Publishing Company). Working alongside my CMCH Director and Pediatrician, Michael Rich, MD (also known as the Mediatrician!), and Psychiatrist Michael Tsappis, MD, I was able to contribute by creating a systematic review in order to capture the entire state of the research, in addition to reviewing, and writing about the research.
Working at CMCH has provided me with many wonderful opportunities, allowing me to work at an intersection of my education and passion—health librarianship and media studies.
I am brand new to MAHSLIN, having joined this summer, and I am looking forward to meeting more local librarians, especially those working in research centers.
Jill R. Kavanaugh, MLIS, AHIP
Center on Media and Child Health
Division of Adolescent/Young Adult Medicine at Boston Children’s Hospital